Top Tier Sports is committed to providing a clear and fair refund process for all teams participating in our tournaments. Please carefully review the following policies:
Payment Requirements
- All tournament entries must be paid in full no later than 14 days prior to the start of the event
- Failure to meet this payment deadline may result in the removal of your team from the event
Withdrawal and Schedule Policy
- Teams that withdraw within 14 days of the event will not receive any refunds or credits.
- Once the tournament schedule has been released, no refunds or credits will be issued under any circumstances.
3-Game Guarantee Refund Policy
- 0 games played: 100% credit toward a future tournament or a refund minus a 10% administration fee.
- 1 game played: 66% credit toward a future tournament or a 50% refund.
- 2 games played: 33% credit toward a future tournament or a 25% refund.
- 3 games played: No refunds or credits will be issued.
4-Game Guarantee Refund Policy
- 0 games played: 100% credit toward a future tournament or a refund minus a 10% administration fee.
- 1 game played: 75% credit toward a future tournament or a 66% refund.
- 2 games played: 50% credit toward a future tournament or a 33% refund.
- 3 games played: 25% credit toward a future tournament. No refunds will be issued.
- 4 games played: No refunds or credits will be issued.
Credit Usage
- Credits issued due to weather-impacted events must be used within the same calendar year as the original event.
- Unused credits will expire at the end of the calendar year.
Refund Requests
- Refund requests must be submitted in writing to Arlo.Evasick@TopTierSports.net within 14 days following the conclusion or cancellation of the event.
- Approved refunds will be processed within 14 business days.
For questions or additional information, please contact Arlo.Evasick@TopTierSports.net. Thank you for your cooperation and understanding.